Terms & Conditions
Please read these terms carefully before using dlb24. By accessing our platform you agree to be bound by all provisions set out below.
Key Principles at a Glance
Fair & Transparent Rules
dlb24 operates under clear, fair rules that apply equally to every registered player on the platform. No hidden clauses, no fine print surprises.
21+ Age Restriction
Our platform is strictly for adults aged 21 and above. We verify age during registration and reserve the right to close accounts of underage users at any time.
Secure & Encrypted Platform
All data transmission on dlb24 is protected by SSL encryption. Your personal and financial information is handled with the highest standards of security.
Local Payment Methods
dlb24 supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay — making it seamless for Bangladeshi players to manage their funds.
Bonus Integrity Policy
All bonuses, free spins, and promotions are subject to wagering requirements. Abuse of bonus offers will result in forfeiture of funds and account suspension.
Amendment Rights
dlb24 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.
1. Introduction
Welcome to dlb24, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of our website at dlb24.club, including all games, promotions, payment services, and customer support features offered on the platform.
By registering an account, accessing, or using any part of the dlb24 platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use the platform.
2. Eligibility & Account Registration
To open and maintain an account on dlb24, you must meet all of the following eligibility criteria at the time of registration and throughout the life of your account:
- You must be at least 21 years of age. Players aged under 21 are strictly prohibited from registering or using any part of the platform.
- You must be a resident of a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to confirm the legality of online gambling in your location.
- You must provide accurate, complete, and truthful information during registration. Providing false information, including a false date of birth, is grounds for immediate account termination.
- Each individual may hold only one (1) active account on dlb24. Creating multiple accounts to circumvent bonuses or restrictions is strictly prohibited.
3. Account Security & Responsibility
Once your account is created on dlb24, you are fully responsible for all activities that occur under your username and password. dlb24 cannot be held liable for any loss resulting from unauthorised access to your account due to your failure to maintain adequate security measures.
Password & Login Credentials
You are required to keep your login credentials strictly confidential. You must not share your username, password, or any security code with any third party. If you suspect unauthorised access to your account, you should contact our support team immediately at [email protected].
- Choose a unique, strong password that you do not use on any other website or service.
- Log out of your account after each session, especially when using shared or public devices.
- Do not allow any other person to access or use your account on your behalf.
Account Verification (KYC)
dlb24 operates a Know Your Customer (KYC) process in line with best practices in the online gaming industry. You may be required to provide government-issued identification documents, proof of address, and/or proof of payment method ownership before withdrawals are processed. Failure to complete KYC verification within the requested timeframe may result in account suspension.
4. Deposits & Withdrawals
dlb24 accepts deposits and processes withdrawals exclusively through officially supported payment channels. Supported local payment methods for Bangladeshi players currently include:
- bKash — Bangladesh's leading mobile financial service, accepted for all deposit and withdrawal transactions on dlb24.
- Nagad — a trusted digital wallet operated by Bangladesh Post Office, available for both deposits and withdrawals.
- Rocket (Dutch-Bangla Bank) — accepted for deposit transactions on the platform.
- Upay — an emerging digital payment solution accepted for selected transaction types on dlb24.
Minimum deposit and withdrawal amounts are specified on the cashier page within your account. Withdrawal requests are typically processed within 24-72 hours, subject to completion of KYC verification. dlb24 reserves the right to withhold or delay withdrawals pending investigation of suspicious activity.
5. Bonuses, Promotions & Wagering Requirements
dlb24 offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses, deposit match bonuses, free spins, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and T20 tournaments. All bonus offers are subject to the following general conditions:
- Bonuses must be claimed within the time period specified in each individual offer. Unclaimed bonuses expire automatically and cannot be reinstated.
- All bonuses are subject to a wagering requirement (rollover), which must be met before any funds derived from a bonus can be withdrawn. The applicable rollover is stated clearly in each promotion's specific terms.
- Only one bonus may be active on your account at any given time. Attempting to stack multiple bonuses simultaneously is considered abuse and will result in cancellation of all active bonuses.
- dlb24 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. In the event of technical errors affecting a promotion, dlb24's decision will be final.
Bonuses and free spins credited to your account are for entertainment purposes and do not represent real money until wagering requirements have been fully satisfied. Any withdrawal of funds prior to completing the required rollover will result in the forfeiture of all associated bonus funds.
6. Responsible Gaming
dlb24 is committed to promoting responsible gaming among all players on our platform. We believe that gambling should remain a form of entertainment, and we provide tools and resources to help players stay in control. The following responsible gaming provisions apply to all accounts:
- Self-exclusion: Players who feel that gambling is becoming a problem may request a temporary or permanent self-exclusion by contacting [email protected]. Self-exclusion requests are processed within 24 hours.
- Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account to help manage gambling expenditure. Limits may be reduced immediately but increases take 7 days to come into effect.
- Time-out: A temporary break of 24 hours to 6 weeks can be applied to your account. During a time-out, you will not be able to log in or place bets, and no marketing communications will be sent to you.
7. Prohibited Activities
The following activities are strictly prohibited on dlb24 and will result in immediate account suspension, forfeiture of all account balances, and where appropriate, reporting to the relevant authorities:
- Fraudulent activity, including the use of stolen credit cards, compromised payment accounts, or chargebacks intended to defraud dlb24 or its payment providers.
- Collusion between players on the same game table or match, including but not limited to sharing of cards, game outcomes, or coordinated wagering to exploit an advantage over other players.
- Use of automated software, bots, scripts, or any third-party tool designed to gain an unfair advantage on the platform or to circumvent normal gameplay mechanics.
- Money laundering or any attempt to use dlb24 to process funds derived from criminal or illegal activity. dlb24 complies with applicable anti-money laundering standards and will cooperate fully with any lawful investigation.
dlb24 employs advanced fraud detection systems that operate continuously across all transactions and gameplay activity. Any account found to be engaged in prohibited behaviour will be suspended immediately, and all associated balances may be permanently forfeited pending investigation.
8. Intellectual Property
All content published on the dlb24 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall look, and arrangement of content — is the exclusive property of dlb24 or its content licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any dlb24 content without express written permission.
The dlb24 brand name, logo, and associated trade marks are proprietary identifiers of this platform. Unauthorised use of the dlb24 name or any confusingly similar mark in connection with gambling, gaming, or financial services is strictly prohibited and may give rise to legal action.
9. Privacy & Data Protection
dlb24 collects and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the platform, you consent to the collection, storage, and processing of your personal information as described in the Privacy Policy. We strongly encourage you to review the Privacy Policy before registering an account.
dlb24 does not sell, rent, or share your personal data with unaffiliated third parties for marketing purposes. Data shared with payment processors (such as bKash, Nagad) is limited to the minimum necessary to facilitate your transactions and is governed by those providers' own privacy policies.
10. Limitation of Liability
To the fullest extent permitted by applicable law, dlb24 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to:
- Loss of winnings, profits, or data resulting from technical failures, server downtime, internet connectivity issues, or force majeure events beyond dlb24's reasonable control.
- Any loss arising from your reliance on information, content, or game results displayed on the platform that contain errors or inaccuracies not attributable to dlb24's deliberate misconduct.
- Losses incurred as a result of unauthorised access to your account where such access was made possible by your failure to observe the account security obligations set out in these Terms & Conditions.
11. Amendments to These Terms
dlb24 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time and at its sole discretion. The most current version of the Terms & Conditions will always be accessible on this page at dlb24.club/terms-conditions.
Where a material change is made to these terms, dlb24 will endeavour to notify active players via the registered email address on their account. However, it is your responsibility as a user to check this page periodically for updates. Your continued use of the platform following the publication of any revised terms constitutes your acceptance of those revised terms.
12. Governing Law & Dispute Resolution
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which dlb24 operates. Any disputes arising between a player and dlb24 that cannot be resolved informally will be referred to binding arbitration.
Before initiating any formal dispute process, players are encouraged to contact our customer support team at [email protected]. Our team aims to resolve all player complaints within 5 business days. dlb24 is committed to fair and transparent dispute resolution and will always endeavour to reach an equitable outcome for both parties.
Ready to Play Responsibly?
Now that you've reviewed our Terms & Conditions, explore dlb24's full range of cricket betting, slots, and live casino games — all within a safe and fair platform built for Bangladesh players.